Things we are asking of you as a client

• Please wipe down doorknobs and any other contact surfaces if possible

• Please wipe down leash with sanitizing wipes

• Wipe down QR code 

• Protocol Changes

  • No treats

  • No filling water bowls unless otherwise told

  • No photos during walks

  • Please do not make direct contact with staff

  • Staff are instructed to not use and of the facilities in your home 

  • Please wear a mask if you are handing the dog off to our team members

  • Potential changes to normally scheduled team member

  • Training exisiting team members to minimize number of visitors

  • We ask that if your dog wears a harness or special collar that you put it on prior to our arrival   

  • Walks will possible be clocked in 2 minutes shorter due to the fact that we are not spending any additional time in the for your and our team members safety

Different Non-Contact Visits

• Client Not Home

  • Please bring QR code and leash closest possible to point of entry

  • Notify us if anything has changes in your home

• Client Home

  • Point of Entry

    • Our team member will come in as normal

    • Please do not interact with them

    • Please have harness on dog prior to our arrival

  • Direct Handoff

    • Please wear a mask (mandatory) and gloves (if  possible)

    • Minimize conversation

    • Bring QR code for staff to scan in

    • Staff will return dog without needing any assistance

  • Backyard Pickup

    • Staff will enter yard

    • Prior to the visit please make us aware of the location of the leash and QR code

    • We will return your dog to the yard unless otherwise specified